company logo

Help center

Go to GroupApp
All collectionsAccount & Billing

Account & Billing

Help articles on managing your GroupApp subscription and account.

How to Apply a Promo Code to Your GroupApp Subscription

How to Update Your Profile Email

Add GroupApp Customer Support to Your Community

Transaction Fee Explained

How to Cancel Your GroupApp Subscription

How to Change Your GroupApp Subscription Plan

How to Change Your GroupApp Account Payment Method

GroupApp Refund & Cancellation Policy

Clear Your Web Browser Cache - Safari

How to Update Your Community Custom Fields Answers

How to Delete Your Community Profile as a Member

How to access your posts/events/comments

Clear Your Web Browser Cache - Chrome

How to View Your Community Usage Limits

Billing & Subscription Management Policy

How to Add an Add-On to Your Plan

How to Update Your Community Billing Details?

How to Update Your Billing Details as a Member?

Does GroupApp Offer a Pause or Hold Option?