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Inviting Members - Overview

This guide explains what the Invites feature is and how Email and Link invites work. It covers invite options, permissions, access rules, and common use cases for bringing members in.

The Invites feature gives you two ways to bring people into your community: Invite by Email and Invite by Link. You can preconfigure roles, plans, and access so new members land in the right places with the right permissions from day one.

How Invites Help

Invites turn onboarding into a controlled flow. You decide who comes in, what they see, and what they can access, without manual setup after they join. It reduces coordination, speeds up activation, and keeps your member records clean and consistent.

Key Parts and What They Do

Invite by Email

  • What it is: Send individual invitations by entering a person’s name and email (Send upto 5 per day).

  • What it’s useful for: High-touch invites where you want precision and a personal approach.

Please note:

1) Users cannot sign up with a different email when invited through an email invitation. The platform will display a field error “This email is not valid for this invite” until the correct email address is entered.

2) This option requires you to contact support to enable email invite. You’ll be required to provide some information for verification to check the legitimacy of your organization/business. This helps us to prevent spam abuse.

Examples:

  • Invite a guest speaker or partner with the right role already set

  • Add a single coaching client and place them into the correct plan

  • Bring in a moderator with preassigned channel access

Invite by Link

  • What it is: A join link that carries preconfigured role, plan, and access rules.

  • What it’s useful for: Lets you create re-usable invite links and have self-serve joins for defined groups without manual setup again.

Examples:

  • Share a cohort-specific link that enrolls members into the right course

  • Offer a mastermind link that adds buyers to a premium plan and channels

  • Bundle a paid course into a subscription path from a single page

Invite Permission Options

  • What it is: Controls you attach to invites.

  • What it’s useful for: Ensures members arrive with the correct status and billing context.

Options: Role assignment, Assign subscription plan, Automatically approve members

Examples:

  • Set “Moderator” for a helper and auto-approve their join

  • Attach the Pro plan, so invitees select it during signup

  • Use auto-approve for trusted lists to remove manual reviews

Invite Access Options

  • What it is: Automatic placement rules that run after signup.

  • What it’s useful for: Puts people in the right segments, channels, and courses instantly.

Options include: Assign to segments, Add to channels, and Enroll to courses

Examples:

  • Add buyers to a “Premium” segment for targeted messaging

  • Drop cohort members into their private discussion channel

  • Auto-enroll students into the course they purchased

Before You Set It Up

Decide the outcome you want on day one: role, plan, and first actions. Create one invite setup per group type (cohort, company team, VIPs) so each audience gets the right plan and access automatically. Keep it simple and consistent.

How You Can Use Invites

  • Cohort onboarding: Send a link that auto-enrolls students in the course, adds them to the cohort channel, and approves them on join.

  • Premium upgrade: Share a private link in a launch email that assigns the premium plan and adds members to VIP channels.

  • Partner programs: Give partners a link that sets their role and places them in a partner resources channel and course.

  • Event series: Invite registrants by email, auto-approve them, segment them as “Event Attendees,” and add them to the event channel.

  • Scholarships or comps: Use Invite by Email to place recipients on a comp plan and enroll them in the required course.

Best Practices

  • Keep one invite configuration per audience to avoid errors.

  • Always attach the plan you want members to see during signup. Use auto-approve only for trusted lists.

  • Always notify members that they’ll receive an email with invite links.

Advanced Options

Pair invite segments with Workflows to trigger special welcome messages, orientations, or progress nudges the moment someone joins. Use plan-based invites to test conversion paths (monthly vs annual) across different audiences. Route link-based invites through landing pages for tracking and clearer offer framing.

Quick FAQs

Do link invites bypass manual approval?

Only if you turn on “Automatically approve members” in the invite permissions.

What if someone joins but can’t see the right channel or course?

Check the invite’s access options and confirm that the segment, channel, or course was attached properly.

Related and Next

Next:

How to invite members to your community

Learn to invite members to your community

Related:

How to invite members using custom invite links

Learn how to invite members using custom invite link

Also see:

Onboarding Overview

This guide explains what Onboarding is and it's six components: about page, welcome screen, profile fields, introductions, emails, and default pages.

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