The Membership Sign-Up setting controls whether new users can discover and join your community. When this is turned off, the Join button and any available subscription plans are hidden from public view.
Disabling membership sign-ups is useful when you want to run a private community, limit access to invited members, or control enrollment for specific programs. This guide shows how to adjust the setting that controls community sign-up access.
Note: If all subscription plans are disabled, new users won’t be able to join the community, and sign-ups will appear as closed.
Step 1: Click Admin Panel.
Step 2: Scroll down to Settings & Data, click it, then select Settings.
Step 3: You will land on the Community Details tab.
Step 4: Scroll down to the Community Sign-Up section. You have two options:
Open:
Anyone can create an account and join your community.
The Join Community / Sign Up button is visible on your community.
Closed
Only people you invite can join your community.
The Join Community / Sign Up button is hidden
Users can join only through an invite link sent by email or through an active, visible subscription plan link.
Step 5: Click Save Settings to apply the changes.
