There are two ways to send a Direct Message to a community member/admin:
By clicking Message button on mini profile
1. Go to any page where the member's profile image is displayed.
2. Hover mouse over the member's profile image.
3. Click the Message button on the member's mini profile.
By selecting Direct message on Message popup
1. Click the chat icon on the header.
2. Click the plus icon on the Messages popup.
3. Click Direct message option.
4. Search for the member's/admin's name and start sending messages.