How to Issue members refund

Learn how to issue refund to members

Step 1: Log in to your Stripe account connected with GroupApp. You can click on this link.


Step 2: Click on the search bar inside Stripe.

Step 3: Enter the community member's email address and click on the community member's email address.

Step 4: You will be redirected to the community members' billing profile.


Step 5: Now, find the payment section inside of the billing profile and click on the three-dot icon next to the payment you would like to refund.

Step 6: Select Refund Payment from the options menu.



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