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Profile Field Completed Trigger

Learn how to create a workflow that is triggered when a specific profile field is completed.

The "Profile Field Completed" trigger activates a workflow when a new/existing community member fills out a specific custom/default field in the onboarding pop-up. 

It's useful for automating actions based on user input—such as adding them to channels based on their job title, enrolling them in relevant courses, or updating their access permissions accordingly.

Example:

When a user completes the "Job Title" field in their profile, a workflow is triggered to automatically:

  • Add the tag "Professional Learner" on Kit

  • Enroll them in a career development course

  • Send a welcome email with relevant resources

Profile Fields

Step 1: Go to the Admin Panel.


Step 2: In the side menu, click Appearance and select Onboarding.


Step 3: Select the Profile Fields tab.

In the Profile Fields tab, you’ll see two options:

  • Default Fields

  • Custom Fields 

Step 4: Default Fields.

Step 5: Custom Fields

Creating a Workflow

Step 1: Navigate to your community admin panel by clicking the Admin Panel button.


Step 2: Go to Operations in the side menu and select Workflows.


Step 3: Click Add Workflows.


Step 4: Select Create from the blank card.


Step 5: Enter a workflow name (e.g., "Completed a profile field") and click Save.


Step 6: Select the ‘Submitted an Onboarding Field’ trigger

Step 7: Select the onboarding field that will trigger the workflow when completed. You can choose from both custom and default fields available in your community.


Step 8: You can optionally add a filter before adding the action. This is useful when you want the action to be triggered only under specific conditions—for example, only when the Job Title entered is "Doctor."


Step 9: Once you have completed setting up the workflow, click Save, then Activate to publish.

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