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Setting Up Custom Redirect After Purchase

Direct members to specific pages or external links immediately after they complete their purchase. You can create custom redirect when creating pricing or subscription plans.

This guide explains how to set up custom redirects after a purchase. Custom redirects allow you to send members to specific pages or external links immediately after they complete a purchase, helping you guide onboarding, track conversions, and deliver a better post-purchase experience.

About Custom Redirect

Custom redirect allows you to:

  • Send members to specific pages after purchase

  • Direct to internal GroupApp pages

  • Link to external websites

  • Create custom thank you pages

  • Set up conversion tracking

How to Set Up Custom Redirect For Courses and Library Content

Step 1: Click on the course or library content.


Step 2: Go to the Pricing tab.


Step 3: Create or click on a pricing option.


Step 4: Scroll down to the Settings section.


Step 5: Toggle on Custom redirect URL


Step 6: Enter your redirect URL.


Step 7: Click Save

How to Set Up a Custom Redirect for Subscription Plans

Step 1: Go to the Admin Panel and click Subscriptions in the side menu.


Step 2: Create a plan or click on an existing one.


Step 3: Scroll down to the Settings section.


Step 4: Toggle on Custom Redirect URL


Step 5: Enter your redirect URL


Step 6: Click Save Plan.

Common Use Cases

  • Direct to booking calendars for consultation calls

  • Send to thank you pages for conversion tracking

  • Guide to onboarding materials

  • Link to supplementary resources

  • Redirect to upsell pages

Best Practices

  • Ensure redirect links are working before activating

  • Use tracking parameters for marketing campaigns

  • Create specific thank-you pages for different campaigns

  • Test the user journey after setting up redirects



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