---
title: "Manage Your Community Members"
description: "Learn how to view and manage information about your community members"
url: https://help.group.app/en/articles/167-manage-your-community-members
collection: "Members onboarding"
updated: 2026-11-11
language: en
---

# Manage Your Community Members

Learn how to view and manage information about your community members

On the **People** page in your dashboard, you can:

-   Export member information
    
-   Remove members or cancel their subscriptions
    
-   Block members from the community
    
-   Create invitations for potential members
    
-   View detailed information about each member.
    

The member details you will see include:

-   Channels, courses, and workflows the member has access to
    
-   Library content available to the member
    
-   Additional profile and activity information
    

## How to View and Manage Your Community Members Information

**Step 1:** Click on the **Admin Panel** button.

![](https://staticfiles.gleap.io/gattachments/hbcp5KMKkrJdXvGHFLbCnUJeAyd8iCvTF0wb9FBrGmbci9gNrWlYwIQAachxjMBSFvrxHb3p01D.png)

  
**Step 2:** By default, you will land on the **People** page, which shows the member dashboard. This dashboard contains information on:

-   Email
    
-   Profile photo
    
-   Name
    
-   Member role
    
-   Subscription status
    

You may see the following subscription statuses:

-   Active: The member has an active subscription and full access.
    
-   Cancelled: The subscription has been cancelled and will not renew.
    
-   On Grace: The subscription has ended but the member still has temporary access until the grace period expires.
    

**Please Note:** Admins, owners, and moderators do not necessarily need a subscription to access the community, so they do not have a subscription status.

### Remove, Cancel a Subscription, or Block Several Members at Once

**Step 1:** Select the checkboxes beside the member name.

![](https://staticfiles.gleap.io/gattachments/oXG28PtAYpRHYua5LguwnfLzseKNDVKLbxfNkEJ7XiJnAQ4CfRTJvKWm24ORONNih4GkxKqgAhP.png)

  
**Step 2:** Click on the options button to open the action you want to perform.

![](https://staticfiles.gleap.io/gattachments/VOCanc2HRp1jz3srOQtKM0SI8j8tIzIpajg7dDK4K3jTIE0vvHB2EPU3rAWTeKXOmlqtT0KlQbs.png)

## Access Individual Member’s Record

**Step 1:** Click on the member’s name or search for the member using name or email. 

![](https://staticfiles.gleap.io/gattachments/ww5SZwnbENhNC6l4Z1vQysEnzQXZPjl90YT1u9sj4NvI2lHDH6AkxLHPdyHTVlETs5nqZDV8ZII.png)

  
**Step 2:** This will open the member’s record of: 

-   Bio details
    
-   Last seen
    
-   Subscription plan details
    
-   Custom fields answers
    
-   Posted posts count
    
-   Posted comments count
    
-   Community login visits count
    
-   Courses enrolled in
    
-   Segments added to
    
-   Accessed Library contents
    
-   Active workflows
    

![](https://staticfiles.gleap.io/gattachments/K0mIhsc9Dvr7MXkNVQlOpRT3DcTM3P6nRSCro2VB5bPCMLDVCx3bkOsdx650J6t3reOU9dbfygS.png)

  
**Step 3:** Click on the 3-dot menu to open options to **remove, block, or cancel** a member’s subscription.

![](https://staticfiles.gleap.io/gattachments/KDMk5W2xeW8qRkfhM4DAjh3N925ps9MJwss95QjsHJDw5hZA9e7ej52lfBaIVqAuJQST16JO441.png)

## Add or Remove a Member from a Course, Channel, Segment, or Library Content

**Step 1:** Click on the name of any section (Channels, Segments, Courses). In this example, we’ll use courses.

![](https://staticfiles.gleap.io/gattachments/2063F7voBiayjjXAjSRdKqYueMggyRDdU1m7MmZqrSzbtzzoC8il6fH3m2VkBpxSKHOJL1J9qhh.png)

  
**Step 2:** Click on the name of the course.

![](https://staticfiles.gleap.io/gattachments/49q5SX0DRI08qGbNJ0dbFblTCmkTxLsz8S1I7eOWgr0evudMKCqXWcyNvDOhB1rALhgYBqaPzjq.png)

  
**Step 3:** Go to the **Enrollments** tab in the course page. This will open up a list of members enrolled in the course.

![](https://staticfiles.gleap.io/gattachments/SISWDnsFs6LzCwPlv9JUSUoFnM0XCtCKtiUmhbDg8MHoVJ2Qk05oiInx3sL8ENSOWoo38KEEiLY.png)

  
**Step 4:** To remove a member, click the 3-dot icon on the left side of his/her name and click **Remove.** You can also search their name in the search bar and do the same.

![](https://staticfiles.gleap.io/gattachments/Wkb0P2MdyNdSql6Gqf1L1R9aeV9gEcxl9MfKJvZ4hH1OJUHdUOQnbSfJ7RUcxfXOMvQlzMddXMH.png)

  
**Step 5:** To add a member to a course, click the **Enroll Students** button.

![](https://staticfiles.gleap.io/gattachments/dB0LC1umuTLQ1ezDHlN0tTULw9a2Cvepxkkjni6ifj3ujbbMPyBFOCErKfsBe8t8TduEGmX0wkA.png)

  
**Step 6:** Tick the checkbox next to their name and click **Enroll.**

![](https://staticfiles.gleap.io/gattachments/yZmS1QF80PAkIeYKSPbWvVGwKMhEIZAgc2UX1L4yiMRL7X7VL9k9N3peltFEMWMLuUG9qlxTus3.png)
