Overview
In the dashboard on the people's page, one can export member information, remove and cancel subscriptions, block members, create invitations for potential community members, and view the community information of a member. This includes the member's channels, courses, active workflows, and library content that the member has access to. It also includes other information, as well.
1. Click on the "Admin Panel" button
2. Click on the people menu on the left-hand side of your admin menu to see the member’s dashboard. It contains info on
Email
Profile photo
Name
Member type
Subscription status
Admin/Owners/Moderators do not have a subscription status because you do not need one to access the community.
Remove, cancel a subscription, or block a number of members at once:
Select the checkboxes beside the member name
Click on the options button to open the action you want to perform
Access individual member’s record
Click on the member’s name or search for the member using name or email
This will open the member’s record of
Bio details
Last seen
Subscription plan details
Custom fields answers
Posted posts count
Posted comments count
Community login visits count
Courses enrolled in
Segments added to
Accessed Library contents
Active workflows
Click on the 3 dot menu to open options to remove/block/cancel member’s subscription
Remove or Add a member from the course/channel/segment/library content
Click on the 3 dot menu of any section e.g, Courses
Select the add or remove courses option
To remove a member from a course, click the x icon on the course name in the Member's courses section
To add a member to a course, search for the course from the dropdown, and select the course
Click ‘save’
In-depth overview video