How to Set Up Webhooks

Connect your GroupApp community to your favorite tools by automatically sending data when important events happen. This guide will show you how to set up webhooks in just a few minutes.

Before you start

You'll need:

• Admin access to your GroupApp community

• A webhook URL from the app you want to connect to (like Zapier, HubSpot, or your custom application)

Setting Up Your Webhook

Step 1: Click the Admin Panel in the top right.

Step 2:  In the side menu, click Operations and select Workflows.

Create a New Workflow

Step 1: Click the Add Workflows button

Step 2: Choose Create a Blank Workflow

Step 3: Assign a descriptive name to your workflow (e.g., "New Member to CRM") and click Save.

Choose Your Trigger

In the trigger section, select when you want your webhook to fire

Popular triggers include:

• When a new member joins

• When someone purchases a subscription

• When a member completes a course

Add the Webhook

Step 1: Click the (+) button to add an action

Step 2: Select Action.

Step 3: Go to the Actions list and select Send Data to External URL.

Step 4: Paste your Webhook (destination) URL.

Step 5: Click Save

Test and Activate

Step 1: Use the Test Webhook button to send sample data.

Step 2: Check your destination app to confirm it received the test.

Step 3: Click Activate to make your webhook live.

Common Triggers You Can Use

• Member joins or leaves

• Subscription changes

• Course enrollment and completion

• Segment updates

• Event RSVPs

• Form submissions

Need help?

If your webhook isn't working:

• Double-check your URL

• Verify the workflow is activated

• Look for error messages in your destination app

• Contact support if you're stuck

Pro tip: Test your webhook thoroughly with the Test Webhook button before activating it. This helps ensure everything is set up correctly without affecting your live data.