What happens when a member stops paying for their paid membership?

When members stop paying for their membership, Stripe will try to charge the member before canceling the membership. And this will also depend on your settings on Stripe.

How do you check your failed subscription settings in Stripe?

1. Click the Settings icon on the top right menu and click Subscriptions and Emails under the Billing section.

2. Go to the Manage failed payments section and customize your retry schedule and subscription status when all retries for a payment fail.

NOTE:

Once Stripe cancels a subscription for a community member, the member will no longer be able to access the community unless they resubscribe to a subscription plan.

What will the member see in the community when they stop paying or their account is canceled?

Members whose accounts were canceled and stopped paying will only see the plan subscription page and will not be able to access the community unless they re-subscribe to another plan.