Community Admins

Everything related to setting up your community and managing it.

How to Manage Your Community Subscriptions and Billing

The subscription plans you choose and billing details you enter initially can easily be changed whenever you need it. Managing your community subscriptions and billing on GroupApp takes a few...

Avatar

By Dornubari Vizor

updated 23 days ago

How to Remove and Block Members

As a community admin, you might need to remove or block some members who do not abide by your community policy and regulations. For instance, a member who posts inappropriate content or...

Avatar

By Dornubari Vizor

updated 23 days ago

How to View Members of Your Community

When you add a new member to your community, their name will appear among other community members. When you open the full list of your community members, you can check their information, such as...

Avatar

By Dornubari Vizor

updated 23 days ago

How to Notify Community Members

When you gather people around your product or service and form a community, you can make great use of notifications to keep them engaged in the overall community experience. In order to do that,...

Avatar

By Dornubari Vizor

updated 23 days ago

How to Cancel Your GroupApp Subscription

GroupApp allows admins to cancel their subscriptions in a few clicks. Should you decide to terminate your subscription plan, here are the steps to follow to complete this action: Click on Admin...

Avatar

By Dornubari Vizor

updated 23 days ago

How to Archive and Delete Channels

If you have some outdated channels in your community that you no longer need on your channel list, but you don’t want to delete them, either, you can archive those channels. Without those channels...

Avatar

By Dornubari Vizor

updated 23 days ago

How to Change Your Community Privacy

If your community is open, but you want to make it closed and have only the members that you accept join, you can easily change that. Here’s what you need to do: Click on Edit in the top...

Avatar

By Dornubari Vizor

updated 23 days ago

Community Privacy Settings Explained

When admins create communities, they are required to set community privacy settings. There are two options to choose between -- open and closed. Here’s what each of them means: * Open * -- When...

Avatar

By Dornubari Vizor

updated 23 days ago

Setting up Community subdomain

When you create your community, you will be required to create its URL, i.e., to come up with your community subdomain. This will be a unique link leading to your community. When you type your...

Avatar

By Dornubari Vizor

updated 23 days ago

Community Subscription Analytics Explained

GroupApp from your Stripe account, and presents community creators with useful subscription analytics. You can also use subscription analytics to get a detailed overview of your community revenue...

Avatar

By Dornubari Vizor

updated 23 days ago

Community Engagement Analytics Explained

GroupApp collects data within your community, processes that information, and presents community creators with useful membership engagement metrics. You can also use community engagement analytics...

Avatar

By Dornubari Vizor

updated 23 days ago

How to Export Members Data

GroupApp allows you to access and export all of your community members data that they have shared with you. Click on Admins Panel. The** People** section should automatically open. Double-check...

Avatar

By Dornubari Vizor

updated 23 days ago

Customize Community: adding community logo & cover image

Here’s how you can add or update your community cover image, logo, update name, and description. 1.  Click on Edit  in the top right-hand corner of your community cover image. This will take you...

Avatar

By Dornubari Vizor

updated 1 day ago

How to Set up Coupon Codes

Coupons allow you to run discounted membership promotions and migrate over existing customers who had already paid you before you created your community on GroupApp by offering them a discount or...

Avatar

By Dornubari Vizor

updated about 24 hours ago