How to Manage Your Community Subscriptions and Billing
The subscription plans you choose and billing details you enter initially can easily be changed whenever you need it. Managing your community subscriptions and billing on GroupApp takes a few...
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updated 3 days ago
How to Remove and Block Members
As a community admin, you might need to remove or block some members who do not abide by your community policy and regulations. For instance, a member who posts inappropriate content or...
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updated 3 days ago
How to View Members of Your Community
When you add a new member to your community, their name will appear among other community members. When you open the full list of your community members, you can check their information, such as...
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updated 3 days ago
How to Notify Community Members
When you gather people around your product or service and form a community, you can make great use of notifications to keep them engaged in the overall community experience. In order to do that,...
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updated 3 days ago
How to Cancel Your GroupApp Subscription
GroupApp allows admins to cancel their subscriptions in a few clicks. Should you decide to terminate your subscription plan, here are the steps to follow to complete this action: Click on Admin...
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updated 3 days ago
How to Archive and Delete Channels
If you have some outdated channels in your community that you no longer need on your channel list, but you don’t want to delete them, either, you can archive those channels. Without those channels...
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updated 3 days ago
How to Change Your Community Privacy
If your community is open, but you want to make it closed and have only the members that you accept join, you can easily change that. Here’s what you need to do: Click on Edit in the top...
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updated 3 days ago
Community Privacy Settings Explained
When admins create communities, they are required to set community privacy settings. There are two options to choose between -- open and closed. Here’s what each of them means: * Open * -- When...
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updated 3 months ago
Setting up Community subdomain
When you create your community, you will be required to create its URL, i.e., to come up with your community subdomain. This will be a unique link leading to your community. When you type your...
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updated 3 days ago
Community Subscription Analytics Explained
GroupApp from your Stripe account, and presents community creators with useful subscription analytics. You can also use subscription analytics to get a detailed overview of your community revenue...
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updated 3 days ago
Community Engagement Analytics Explained
GroupApp collects data within your community, processes that information, and presents community creators with useful membership engagement metrics. You can also use community engagement analytics...
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updated 3 days ago
How to Export Members Data
GroupApp allows you to access and export all of your community members data that they have shared with you. Click on Admins Panel. The** People** section should automatically open. Double-check...
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updated 3 days ago
Customize Community: adding community logo & cover image
Here’s how you can add or update your community cover image, logo, update name, and description. 1. Click on Edit in the top right-hand corner of your community cover image. This will take you...
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updated 3 days ago
How to Set up Coupon Codes
Coupons allow you to run discounted membership promotions and migrate over existing customers who had already paid you before you created your community on GroupApp by offering them a discount or...
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updated 2 months ago
Types of Community Notifications
Whether you are a member of or an admin a community on GroupApp, you can expect to receive different types of notifications, both in-app and via email. Notifications help you stay up-to-date with...
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